目錄 1. 引論............................................................................................................................................1 2. 敏捷概述....................................................................................................................................7 2.1 可確定的工作與高度不確定的工作.............................................................................7 2.2《敏捷宣言》及思維模式...............................................................................................8 2.3 精益與看板方法............................................................................................................12 2.4 不確定性、風(fēng)險(xiǎn)和生命周期選擇...............................................................................13 3. 生命周期選擇.........................................................................................................................17 3.1 項(xiàng)目生命周期的特征....................................................................................................18 3.1.1 預(yù)測(cè)型生命周期的特征...................................................................................20 3.1.2 迭代型生命周期的特征...................................................................................21 3.1.3 增量型生命周期的特征...................................................................................22 3.1.4 敏捷生命周期的特征........................................................................................24 3.1.5 敏捷適用性篩選器............................................................................................25 3.1.6 混合生命周期的特征........................................................................................26 3.1.7 結(jié)合了敏捷和預(yù)測(cè)的方法...............................................................................27 3.1.8 以預(yù)測(cè)法為主、敏捷方法為輔的方法..........................................................28 3.1.9 以敏捷方法為主、預(yù)測(cè)法為輔的方法..........................................................28 3.1.10 符合目的的混合生命周期.............................................................................29 3.1.11 混合型生命周期作為過(guò)渡策略.....................................................................30 3.2 混合敏捷方法................................................................................................................31 3.3 影響裁剪的項(xiàng)目因素....................................................................................................32 II 目錄 4. 實(shí)施敏捷：創(chuàng)建敏捷環(huán)境.....................................................................................................33 4.1 從敏捷思維模式開(kāi)始....................................................................................................33 4.2 仆人式領(lǐng)導(dǎo)為團(tuán)隊(duì)賦權(quán)................................................................................................33 4.2.1 仆人式領(lǐng)導(dǎo)的職責(zé)............................................................................................34 4.2.2 項(xiàng)目經(jīng)理在敏捷環(huán)境中的角色.......................................................................37 4.2.3 項(xiàng)目經(jīng)理應(yīng)用仆人式領(lǐng)導(dǎo)...............................................................................38 4.3 團(tuán)隊(duì)構(gòu)成.........................................................................................................................38 4.3.1 敏捷團(tuán)隊(duì)............................................................................................................39 4.3.2 敏捷的角色........................................................................................................40 4.3.3 通才型專家........................................................................................................42 4.3.4 團(tuán)隊(duì)結(jié)構(gòu)............................................................................................................43 4.3.5 專職小組成員....................................................................................................44 4.3.6 團(tuán)隊(duì)工作場(chǎng)所....................................................................................................46 4.3.7 克服組織孤島....................................................................................................47 5. 實(shí)施敏捷：在敏捷環(huán)境中交付............................................................................................49 5.1 項(xiàng)目章程和團(tuán)隊(duì)章程....................................................................................................49 5.2 常見(jiàn)敏捷實(shí)踐................................................................................................................50 5.2.1 回顧.....................................................................................................................50 5.2.2 待辦事項(xiàng)列表編制............................................................................................52 5.2.3 待辦事項(xiàng)列表的細(xì)化........................................................................................52 5.2.4 每日站會(huì)............................................................................................................53 5.2.5 展示/評(píng)審...........................................................................................................55 5.2.6 規(guī)劃基于迭代的敏捷........................................................................................55 5.2.7 幫助團(tuán)隊(duì)交付價(jià)值的執(zhí)行實(shí)踐.......................................................................56 5.2.8 迭代和增量如何幫助交付工作產(chǎn)品...............................................................57 5.3 解決敏捷項(xiàng)目的挑戰(zhàn)....................................................................................................57 5.4 敏捷項(xiàng)目的衡量指標(biāo)....................................................................................................60 5.4.1 敏捷團(tuán)隊(duì)的衡量結(jié)果........................................................................................61 III 6. 關(guān)于項(xiàng)目敏捷性的組織考慮因素........................................................................................71 6.1 組織變革管理................................................................................................................71 6.1.1 變革管理驅(qū)動(dòng)因素............................................................................................73 6.1.2 變革就緒情況....................................................................................................73 6.2 組織文化.........................................................................................................................75 6.2.1 創(chuàng)建安全環(huán)境....................................................................................................75 6.2.2 評(píng)估文化............................................................................................................75 6.3 采購(gòu)和合同.....................................................................................................................77 6.4 商業(yè)實(shí)踐.........................................................................................................................79 6.5 多團(tuán)隊(duì)協(xié)作和依賴關(guān)系（擴(kuò)展）...............................................................................80 6.5.1 框架.....................................................................................................................80 6.5.2 考慮事項(xiàng)............................................................................................................80 6.6 敏捷和項(xiàng)目管理辦公室 (PMO).....................................................................................81 6.6.1 敏捷 PMO 為價(jià)值驅(qū)動(dòng)型..................................................................................81 6.6.2 敏捷 PMO 為面向創(chuàng)新型..................................................................................81 6.6.3 敏捷 PMO 為多學(xué)科型......................................................................................82 6.7 組織結(jié)構(gòu).........................................................................................................................83 6.8 組織演變.........................................................................................................................84 7. 行動(dòng)呼吁..................................................................................................................................87 附錄 A1—《PMBOK?指南》映射 .............................................................................................89 附錄 A2—《敏捷宣言》映射...................................................................................................97 附錄 A3— 敏捷和精益框架概述.............................................................................................99 IV 目錄 附件 X1 貢獻(xiàn)者和評(píng)審...........................................................................................................................115 附件 X2 影響裁剪的屬性.......................................................................................................................119 附件 X3 敏捷適用性篩選工具...............................................................................................................125 參考文獻(xiàn)....................................................................................................................................139 參考書(shū)目....................................................................................................................................141 術(shù)語(yǔ)表（英文排序）...............................................................................................................149 索引............................................................................................................................................161