目 錄 Chapter 1　Introduction to Logistics Management 1 1.1　What Is Logistics 2 1.1.1　Brief History of Logistics Emergence 2 1.1.2　Origins and Definition of Logistics 2 1.1.3　Recognizing the Boundary of Logistics 5 1.1.4　Other Types of Logistics and Logistics Management 6 1.2　The Nature of Logistics Management 9 1.2.1　Logistics Management Provides Competitive Advantage 9 1.2.2　Gaining Competitive Advantage through Logistics 11 1.2.3　The Mission of Logistics Management 12 1.3　The Changing Logistics Environment 14 1.3.1　The Customer Service Explosion 14 1.3.2　Time Compression 15 1.3.3　Globalization of Industry 16 1.3.4　Organizational Integration 18 1.3.5　The New Rules of Competition 18 1.4　Building the Logistics Network of the 21st Century 21 1.4.1　Logistics Network Building with E-business Development Framework 21 1.4.2　Factors in Optimizing a Logistics Network 23 Chapter 2　Supply Chain Management 30 2.1　Introduction to Supply Chain Management 31 2.1.1　Definition of Supply Chain Management 31 2.1.2　Differences between Logistics and Supply Chain Management 32 2.1.3　Supply Chain Management Process 34 2.1.4　Importance of an Effective Supply Chain Management 35 2.1.5　Supply Chain Management Eras 36 2.2　Principles of Supply Chain Management 38 2.3　Methods Concerning Supply Chain Management 42 2.4　Developing Supply Chain Systems 46 2.5　Supply Chain Business Process Integration 51 Chapter 3　Procurement and Supplier Management 61 3.1　The Definition and Role of Procurement 62 3.1.1　Definition of Procurement 62 3.1.2　The Strategic Role of Purchasing 64 3.2　Purchasing Management 67 3.2.1　Purchasing Research and Planning 67 3.2.2　Measurement and Evaluation of Purchasing Performance 68 3.3　Supplier Selection and Evaluation 70 3.3.1　Importance of Supplier Selection and Evaluation 70 3.3.2　Procedures of Supplier Evaluation 71 3.4　Supplier Relationship Management 73 3.4.1　Definition of Supplier Relationship Management 73 3.4.2　Types of Relationships 74 3.4.3　The Partnership Model 76 Chapter 4　Warehousing and Distribution Management 85 4.1　Introduction to Warehousing and Distribution Operation 86 4.1.1　Definition of Some Terms in Warehousing and Distribution Operation 86 4.1.2　Functions of Warehousing and Distribution Operation 87 4.1.3　Value of Warehousing and Distribution Operation 89 4.1.4　Objective of Warehousing and Distribution Operation 90 4.1.5　Trends and Issues of Warehousing and Distribution Operation 90 4.2　Warehousing and Distribution Operation Facility Activities 93 4.2.1　Objectives of Warehousing and Distribution Operation Facility Activities 94 4.2.2　Pre-Order-Pick Activities 94 4.2.3　Pick (Order-Pick) Activity 97 4.2.4　Post-Order Pick Activity 98 4.3　Warehouse and Distribution Facility Layout 101 4.3.1　Purpose of Warehouse Facility Layout 101 4.3.2　Objective of Warehouse Facility Layout 102 4.3.3　Facility Layout Fundamentals 102 4.3.4　Facility Layout Principles 104 4.3.5　Facility Layout Philosophies 104 4.3.6　How to Increase Storage Space 111 Chapter 5　Transportation Management 118 5.1　Introduction to Transportation 119 5.1.1　Importance of an Effective Transportation System 119 5.1.2　Transportation Management as a Source of Competitive Edge for Enterprises 120 5.2　Modes of Transport 122 5.2.1　Rail Transport 122 5.2.2　Road Transport 124 5.2.3　Water Transport 125 5.2.4　Air Transport 132 5.2.5　Pipeline Transport 137 5.2.6　Containerization 138 5.2.7　International Multimodal Transportation 142 5.3　Transportation Economics 144 5.3.1　Transportation Characteristics 144 5.3.2　Principles of Transportation 147 5.3.3　Transportation Pricing 149 5.4　Transportation Management 151 5.4.1　Modal Characteristics and Selection 152 5.4.2　Carrier Characteristics and Selection 154 5.4.3　Private Fleet or For-hire Carriage 156 5.4.4　Third Parties Versus In-house Transportation 156 5.4.5　Transportation Manager Activities 157 5.4.6　Management Opportunities 158 Chapter 6　Information Technology in a Supply Chain 165 6.1　The Role of IT in a Supply Chain 166 6.2　Brief History of Information System Connectivity 170 6.3　The Supply Chain IT Framework 172 6.3.1　Customer Relationship Management 174 6.3.2　Internal Supply Chain Management 176 6.3.3　Supplier Relationship Management 177 6.3.4　The Transaction Management Foundation 177 6.4　Supply Chain IT in Practice 178 6.5　The Future of IT in the Supply Chain 181 Chapter 7　International Logistics 189 7.1　International Trade and International Logistics 190 7.1.1　Historical Development of International Logistics 191 7.1.2　Definition of International Logistics 192 7.1.3　Features of International Logistics 193 7.1.4　Government’s Interest in International Logistics 196 7.2　Components of International Logistics Management 197 7.2.1　International Transportation 198 7.2.2　International Insurance 200 7.2.3　Packaging 204 7.2.4　Terms of Payment 204 7.2.5　Trade Terms 207 7.2.6　Customs and Customs Clearance 209 7.2.7　Inventory Management 211 7.3　International Logistics Infrastructure 211 7.3.1　Free Trade Zone 212 7.3.2　Ports 214 7.4　International Logistics Intermediaries and Logistics Alliances 215 7.4.1　Main International Logistics Intermediaries/Facilitators 215 7.4.2　International Logistics Alliances 217 Chapter 8　Contract and Logistics Documentation 222 8.1　Introduction to Documentation 223 8.2　Contract 224 8.2.1　Introduction to Contract 224 8.2.2　Logistics Contract 225 8.3　Main Logistics Documentation 229 8.3.1　Bill of Lading 229 8.3.2　Sea Waybill 237 8.3.3　Charter Party 238 8.3.4　Air Waybill 243 Appendix A: Samples of Selected Logistics Documents 260 Appendix B: A&A’s Top 50 Global Third-Party Logistics Providers List 265 References 267